If you order the wrong item, or are not completely satisfied with your purchase, simply return your goods. You need to arrange for them to be returned to us within 14 days, and providing they are received by us in good condition, we will refund the cost of the goods in full, less the shipping costs incurred by us.
If any goods are faulty or damaged when you receive them, we will replace or refund but you must notify us within 14 days of receiving delivery.
Delivery charges for damaged or faulty goods or errors made by us will be fully refunded and/or not charged. Your statutory rights remain unaffected.
Please return to:
HERMOSA LONDON LTD
132 UPPER GROSVENOR ROAD